Terms and Conditions

1. Introduction

Welcome to Peak Performance Maintenance. These Terms and Conditions outline the rules and regulations for using our website located at https://peakmaintenanceltd.co.uk/ and accessing our handyman and property maintenance services. By browsing our website, booking an appointment, or engaging with any of our services, you agree to be bound by the terms set forth herein. If you do not agree with any part of these Terms and Conditions, please refrain from using our website or services.

2. Services

We offer a comprehensive range of handyman and property maintenance services, including but not limited to plumbing, electrical repairs, painting, general home improvements, and garden maintenance. Detailed descriptions of each service are provided on our website. All services are subject to availability, and we reserve the right to modify, suspend, or discontinue any service at our sole discretion and without prior notice. We strive to provide professional, reliable, and timely services to all clients.

3. Booking and Appointments

• Clients can schedule appointments through our website, by phone, or via email.
• We will confirm bookings through email, text message, or a phone call.
• Any changes to a booking, including cancellations or rescheduling, must be made no less than 24 hours in advance. Failure to do so may result in a cancellation fee.
• We aim to arrive at the scheduled time, but unforeseen circumstances, such as traffic or weather, may cause delays. We will communicate promptly in such cases.
• Repeat or ongoing maintenance bookings may be subject to individual agreements or contracts.

4. Pricing and Payment

• All service charges are quoted in GBP (£) and include VAT unless otherwise noted.
• We reserve the right to adjust pricing due to market conditions, material costs, or seasonal demand.
• Quotes provided are valid for a specified period and are subject to re-evaluation after expiry.
• Full payment is typically due upon completion of the work unless otherwise agreed in writing.
• We accept various payment methods, including cash, bank transfer, debit/credit card, and mobile payment services (where available).

5. Client Responsibilities

• Clients must ensure our team has safe, timely, and unobstructed access to the premises.
• Clients are responsible for disclosing any known risks, such as asbestos, pests, or electrical hazards, prior to the commencement of any work.
• Pets and minors should be kept out of work areas during service appointments.
• Clients should ensure that any fixtures or fittings to be worked on are accessible and free from obstructions.

6. Liability

• Peak Performance Maintenance carries public liability insurance and takes all reasonable measures to ensure safety and workmanship quality.
• We are not liable for any indirect, incidental, or consequential damages that may arise from our services.
• Our liability for any claim arising out of the provision of our services is limited to the value of the service rendered unless otherwise mandated by law.
• Clients must report any dissatisfaction or damage within 7 days of service completion to be eligible for review.

7. Intellectual Property

All materials on our website, including but not limited to logos, design, text, photos, graphics, and layout, are the intellectual property of Peak Performance Maintenance. These may not be copied, distributed, or used for any commercial purpose without prior written consent.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. For comprehensive information on how we collect, store, use, and disclose personal data, please refer to our Privacy Policy. By using our services, you consent to such processing and confirm that all data provided is accurate.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. By using our services, you agree that any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Any updates will be posted on our website and will become effective immediately upon publication. Clients are encouraged to review this page periodically to stay informed of any changes.

11. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, you can reach us at:

Peak Performance Maintenance

• Address: 59 Harwoods Road, Watford, United Kingdom WD18 7RQ
• Phone: 07538808132
• Email: peakperformancemaintenanceltd@gmail.com

We are committed to maintaining transparency and delivering a positive experience to all our clients.