Cookie Policy

1. Introduction

This Cookie Policy sets out in detail how Peak Performance Maintenance (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website: https://peakmaintenanceltd.co.uk/. By continuing to browse or interact with our website, you consent to the use of cookies as described in this document. This policy aims to help you understand what cookies are, why we use them, how they affect your browsing experience, and how you can control them.

2. What Are Cookies?

Cookies are small text files that websites place on your computer, tablet, or mobile device when you visit them. These files store information about your visit, such as your browsing preferences, login status, and activity. Cookies enable websites to operate more efficiently and offer a more personalised and seamless browsing experience. In addition to improving website functionality, cookies help us understand how visitors interact with our site and provide insights that allow us to improve our content, services, and performance.

3. Types of Cookies We Use

We use a combination of first-party and third-party cookies across several categories to optimise functionality and tailor the experience for our users. These include:

Essential Cookies

These are critical for the proper operation of our website. Without these cookies, services like account logins, secure payments, and form submissions would not function correctly. They help ensure core functions such as page navigation, data validation, and security mechanisms.

Performance Cookies

These cookies collect aggregated information about how visitors use our website. We use this anonymous data to understand trends, improve site usability, and identify and resolve potential technical issues. Metrics might include page load times, frequency of visits, and error reports.

Functionality Cookies

These cookies enable our website to remember user-specific preferences and settings such as language choices, region selections, and previous login states. They help personalise the site for repeat users and improve their browsing efficiency.

Targeting and Advertising Cookies

These cookies help us deliver marketing content that is relevant to your interests. They may also be used to measure the success of advertising campaigns by tracking user interactions and limiting how often you see a particular advert. In some cases, they allow third-party advertisers to display relevant ads based on your past visits.

4. Third-Party Cookies

Some cookies on our site may be set by external services we use to support content delivery, improve analytics, or enhance user engagement. These third parties may collect data about your use of our website and other websites. Their cookies are subject to their own privacy and cookie policies, which we recommend reviewing. Examples of third-party cookies we use include:

  • Google Analytics: For measuring website performance and understanding user behaviour
  • YouTube/Vimeo: For embedded video content and tracking video engagement
  • Social Media Integrations: Including Facebook and Instagram for sharing content and displaying embedded feeds

5. How to Manage Cookies

You have full control over how cookies are managed on your device. Most web browsers allow you to customise your cookie settings, including:

  • Viewing and reviewing cookies currently stored on your device
  • Deleting cookies manually or automatically after each session
  • Blocking specific types of cookies or all cookies
  • Receiving alerts before cookies are stored

These settings can typically be found in the ‘Privacy’ or ‘Security’ sections of your browser preferences. Keep in mind that disabling certain cookies, especially essential ones, may reduce website functionality or result in a less personalised user experience.

Additionally, you can use opt-out mechanisms offered by third-party services such as:

  • Google Analytics Opt-out Browser Add-on
  • Your Online Choices (for interest-based advertising preferences)

6. Changes to This Policy

We reserve the right to update or amend this Cookie Policy as our use of cookies evolves or as legal requirements change. When we do so, we will revise the “Effective Date” at the top or bottom of this document. Users are encouraged to review this policy periodically to stay informed about our data practices.

7. Contact Us

If you have any questions, feedback, or concerns about how we use cookies, please don’t hesitate to reach out. Our contact details are below:

Peak Performance Maintenance

We are committed to providing transparency and control over your data while ensuring our website remains functional, secure, and easy to use.